Dr. Nik & Associates Sdn. Bhd. (DNA) has been assessed and certified as meeting the ISO 9001:2008 standard with the certificate number of CI/2065 being issued on 14 January 2010. ISO 9001 is the most comprehensive level of certification by the International Organization of Standards (ISO), which specifies the following requirements for a quality management system to be met by a company or organization:

  • Needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
  • Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

This ISO 9001 certification and formal recognition by the world’s largest developer of international standards is testimony to the quality of services provided by the company, and the transparency and accountability of the DNA organization in meeting professional and regulatory requirements ever since it was incorporated in 1993.

DNA has also been listed as a “High Performing Bumiputera Company” under the TERAS Programme since 2012. This programme, which is under the Bumiputera Agenda Steering Unit (TERAJU), was launched on 20th July 2011. Its objective is to identify and help high-potential Bumiputera companies to reach greater heights by providing business opportunities based on merit. Under the TERAS Programme, the identified companies will be guided and assisted towards growing their businesses at a regional level. Over time, these companies will be able to scale up, accelerate their growth and compete in the open and international markets without heavy reliance on the government. With the larger companies under the programme, TERAS will be playing the role of the parent company in supporting growth of the TERAS business model of the others.